General Terms and Conditions for Webshop

General Terms and Conditions for a Webshop

Scope
Contractors
Conclusion of the contract
Right of withdrawal
Prices and shipping costs
Delivery
Payment
Ownership
Dispute resolution

Stand: 01.07.2015

Scope
These General Terms and Conditions (GTC) apply to all deliveries by Service Center Dr. Frank Grundmann (hereinafter SC) to consumers.
A consumer is any natural person who concludes a legal transaction for a purpose which cannot be attributed primarily to his commercial or self-employed professional activity.
1. This webshop is only for end customers who have an electrostatic precipitator and/or have a high-voltage supply system for the Electrostatic Precipitator from Siemens.
2. As an alternative to the end customer, buyers who work for the end customer are also entitled to shop in this webshop.
3. There is NO sale to private individuals. A sale to dealers only takes place if a direct connection to the end customer can be proven.
Contracting party
The purchase contract is concluded with Service Center Dr. Frank Grundmann, Saarländer Strasse 15, 04179 Leipzig .
Conclusion of the contract
1. The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order.
2. By clicking on the button [Buy/order for a fee], you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by means of an order confirmation by e-mail immediately after receipt of your order.
Right of withdrawal
1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you are entitled to a right of withdrawal in accordance with the statutory provisions.
2. If you as a consumer make use of your right of withdrawal in accordance with Section 4.1, you must bear the regular costs of the return.
3. In addition, the regulations that are reproduced in detail in the following
  
  cancellation policy
  
  apply to the right of revocation You have the right to revoke this contract within fourteen days without giving reasons.
  
  The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
  
  In order to exercise your right of withdrawal, you must inform us [enter the name of the entrepreneur, address, telephone number and e-mail address] of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an e-mail). You can use the attached sample revocation form, but it is not mandatory. You can also electronically fill in and submit the sample withdrawal form or any other unambiguous declaration on our website (insert Internet address). If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a revocation.
  
  In order to respect the revocation period, it is sufficient that you send the notice of the exercise of the right of revocation before the expiry of the revocation period.
  
  Consequences of revocation
  
  If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; Under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
  
  You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract or to us (the name and address of the person authorised by you to accept the goods must be inserted here, if applicable). The deadline is met if you send the goods before the expiry of the fourteen-day period.
  
  You bear the direct cost of returning the goods.
  
  You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.
  
  – End of the cancellation policy –
Prices and shipping costs
1. The prices stated on the product pages are export prices and therefore without the statutory value added tax.
2. Shipping costs are included in the price
Delivery
1. Delivery takes place worldwide. For shipping, the indication of the end user (including address) is mandatory.
2. The delivery time is up to 7 days. We point out any deviating delivery times on the respective product page.
Payment
1. Payment is optionally made in advance.
Ownership
Until full payment, the goods remain our property.

Dispute settlement
The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts.More information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing to settle disputes with consumers and participate in a dispute resolution procedure before a consumer arbitration board or are obliged to do so in accordance with ____ (indication of the legal norm or contractual agreement). The responsible consumer arbitration board is: Universal Arbitration Board of the Federal Centre for Conciliation e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to resolve the aforementioned disputes, we will participate in a dispute resolution procedure before this body.